FAQ'S
Here are a few helpful answers. If you need a hand, get in touch and we’ll be happy to help.
Depending on the quantity of cookies we need at least 7 days notice for orders over 1000 cookies to be able to prepare and fulfil your order. Usually we can fulfil your order sooner please emailsweetsbybeccanz@gmail.com
New Zealand Shipping Only
We post to every postcode in New Zealand, we do not post to PO Boxes.
We offer a range of delivery and pickup options to make receiving your sweet treats easy!
All cookies are made and packaged with love, we will try our best to make sure you get your order on time by posting orders a few days before due date, however this is not guaranteed as once the cookies leave our hands its out of our control.
Nationwide Shipping
We ship our cookies throughout New Zealand using NZ Post. Overnight delivery is available for non-rural Auckland addresses, although delivery times are not guaranteed.
Outside of Auckland 1-3 days
Rural addresses 3-4 days
Order Collection
Prefer to collect your order? We offer free pickup from our Auckland location:
227 Tamaki Drive, Kohimarama, Auckland 1071.
Pickup times are arranged when your order is confirmed.
For the best taste and quality, we recommend enjoying your order within 2 weeks of receiving them.
Store your cookies in a cool, dry place away from direct sunlight.
Cupcakes will need to be refrigerated
Yes we do, please select your dietary requirement on the order page
Our gluten free cookies are extremely fragile due to the ingredients used in our recipe, we make these cookies slightly thicker than our regular vanilla cookie. Please take care when handling.
Cupcakes
Vanilla Bean - Vanilla sponge, vanilla bean buttercream, edible dried flowers. Made with flour (wheat), butter (cream), white granulated sugar, icing sugar, eggs, milk, vanilla extract.
Lemon and strawberry - Vanilla sponge, vanilla bean buttercream, edible dried flowers. Made with flour (wheat), butter (cream), white granulated sugar, icing sugar, eggs, milk, lemon juice & zest, vanilla extract.
Chocolate Ganache - Chocolate sponge, chocolate buttercream. Made with flour, butter (cream), sugar, eggs, milk, cocoa powder, baking soda, and vanilla extract.
Salted Caramel - Vanilla sponge, caramel buttercream. Made with flour (wheat), butter (cream), white granulated sugar, icing sugar, eggs, milk, sea salt flakes, house made salted caramel filling (cream, sugar, butter, sea salt)
Custom Cookies
Vanilla cookie - Butter (cream), egg, flour (wheat), natural vanilla extract, white granulated sugar, fondant icing.
Chocolate Cookie - Butter (cream), egg, flour (wheat), natural vanilla extract, cocoa powder, white granulated sugar, fondant icing.
No Added Gluten Cookie - Gluten free flour, butter (cream), egg, baking powder, vanilla extract, white sugar, fondant icing.
Vegan Cookie - Four (wheat), vegetable oil, vanilla extract, granulated white sugar, baking powder, fondant icing.
Gourmet Cookie Range
Chocolate Chip - Butter (cream), egg, flour (wheat), vanilla extract, white granulated sugar, brown sugar, baking soda, baking powder, milk chocolate chips, sea salt.
Salted caramel - Butter (cream), egg, flour (wheat), vanilla extract, white granulated sugar, brown sugar, baking soda, baking powder, sea salt flakes, house made salted caramel filling (cream, sugar, butter, sea salt)
Triple Chocolate - Butter (cream), egg, flour (wheat), vanilla extract, white granulated sugar, brown sugar, baking soda, baking powder, cocoa powder, chocolate chips.
Chai Iced Cookie - Butter (cream), egg, flour (wheat), vanilla extract, white granulated sugar, baking soda, baking powder, icing sugar, chai tea (Decaffeinated black tea, cinnamon, nutmeg, ginger root, star anise, vanilla pod, black pepper, cloves.)