Privacy policy
In this Privacy Policy, Sweets By Becca New Zealand Limited trading as Sweets By Becca ("We", "us", "our" or "Sweets By Becca") regard customers' privacy as an important part of our relationship with customers. We are committed to protecting and respecting your privacy.
We take our customers' privacy seriously and we will only collect and use your personal information as outlined below. Our Privacy Policy complies with the Privacy Act 2020 (“Privacy Act”) as well as the Information Privacy Principles and represents the industry's best practice.
By providing your personal information to us, you consent to our collection, use and disclosure of your personal information in accordance with this Privacy Policy and any other arrangements that apply between us.
Under the Privacy Act you are entitled to view all your personal information that Sweets By Becca holds. If you would like to change how often you hear from us or do not wish to receive further communication from Sweets By Becca please reach out to us at sweetsbybeccanz@gmail.com.
By providing your personal information to us, you consent to our collection, use and disclosure of your personal information in accordance with this Privacy Policy and any other arrangements that apply between us.
Under the Privacy Act you are entitled to view all your personal information that Sweets By Becca holds. If you would like to change how often you hear from us or do not wish to receive further communication from Sweets By Becca please reach out to us at sweetsbybeccanz@gmail.com.
Collection of Personal Information
When you create a Sweets By Becca account the personal information we collect may include your:
- Name
- Mailing and Delivery Address
- Email Address
- Telephone Number and other Contact Details
- Mobile Number
- Age and Date of Birth
- Gender
- Credit Card Information
- Details of the products and services we have provided to you or that you have enquired about, including any additional information necessary to deliver those products and services and respond to your enquiries
- Any additional information relating to you that you provide to us directly through our website or app or indirectly through your use of our website or app or online presence or through other websites or accounts from which you permit us to collect information
- Any other personal information that may be required in order to facilitate your dealings with us
We collect these types of personal information either directly from you, or from third parties. We may collect this information when you:
- Register on our website or apps
- Purchase a product or subscribe to a service from us
- Sign up or subscribe to our services via a sales agent at your home or in public
- Communicate with us through correspondence, chat, email, or when you share information with us from other social applications, services or websites
- Interact with our sites, services, content or advertising
The personal information we collect from you will be used in some or all of the following ways:
- To deliver the products you have purchased from Sweets By Becca
- To enable you to access and use our website, services and app
- To ensure your eligibility for SweetsByBecca services
- To inform and update you on the delivery of the product and for customer support purposes, and to provide technical notices, updates, security alerts and information requested by you
- To provide you with relevant product information
- To operate, protect, improve and optimise our website, services, app, and our users' experience, such as to perform analytics, conduct research and for advertising and marketing, either by us or via our service providers
- To administer rewards, surveys, contests or other promotional activities or events sponsored by or managed by us or our business partners
- To send you marketing and/or promotional materials from time to time. *Note: you can unsubscribe from electronic marketing communications at any time by using the unsubscribe function within the electronic marketing material*
We may also disclose your personal information to a trusted third party who also holds other information about you. This third party may combine that information in order to enable it and us to develop anonymised consumer insights so that we can better understand your preferences and interests, personalise your experience and enhance the products and services that you receive.
- Name
- Mailing and Delivery Address
- Email Address
- Telephone Number and other Contact Details
- Mobile Number
- Age and Date of Birth
- Gender
- Credit Card Information
- Details of the products and services we have provided to you or that you have enquired about, including any additional information necessary to deliver those products and services and respond to your enquiries
- Any additional information relating to you that you provide to us directly through our website or app or indirectly through your use of our website or app or online presence or through other websites or accounts from which you permit us to collect information
- Any other personal information that may be required in order to facilitate your dealings with us
We collect these types of personal information either directly from you, or from third parties. We may collect this information when you:
- Register on our website or apps
- Purchase a product or subscribe to a service from us
- Sign up or subscribe to our services via a sales agent at your home or in public
- Communicate with us through correspondence, chat, email, or when you share information with us from other social applications, services or websites
- Interact with our sites, services, content or advertising
The personal information we collect from you will be used in some or all of the following ways:
- To deliver the products you have purchased from Sweets By Becca
- To enable you to access and use our website, services and app
- To ensure your eligibility for SweetsByBecca services
- To inform and update you on the delivery of the product and for customer support purposes, and to provide technical notices, updates, security alerts and information requested by you
- To provide you with relevant product information
- To operate, protect, improve and optimise our website, services, app, and our users' experience, such as to perform analytics, conduct research and for advertising and marketing, either by us or via our service providers
- To administer rewards, surveys, contests or other promotional activities or events sponsored by or managed by us or our business partners
- To send you marketing and/or promotional materials from time to time. *Note: you can unsubscribe from electronic marketing communications at any time by using the unsubscribe function within the electronic marketing material*
We may also disclose your personal information to a trusted third party who also holds other information about you. This third party may combine that information in order to enable it and us to develop anonymised consumer insights so that we can better understand your preferences and interests, personalise your experience and enhance the products and services that you receive.
Acessing, Updating and Correcting Your Personal Information
You have the right to request access to information about you held by Sweets By Becca, and you have the right to request that personal information be corrected. If any of your personal information held by us is inaccurate or outdated, you can update your personal information anytime by accessing your account at https://www.sweetsbybecca.co.nz/account-settings/account-info/edit-personal-info. Alternatively you may contact us via our website at sweetsbybecca.co.nz/contact
Security of Your Personal Information
Sweets By Becca ensures that all information collected will be safely and securely stored.
We protect your personal information by:
- Restricting access to personal information
- Maintaining technology products to prevent unauthorised computer access
- Securely destroying your personal information when it's no longer needed for our record retention purposes
We protect your personal information by:
- Restricting access to personal information
- Maintaining technology products to prevent unauthorised computer access
- Securely destroying your personal information when it's no longer needed for our record retention purposes
Disclosure of Personal Information
We will not share your information in ways other than those outlined in this Policy.
Sweets By Becca is committed to complying with the Privacy Act and the Information Privacy principles. We may disclose your personal information in some or all of the following ways:
- To third party suppliers and service providers we engage to help us conduct our business including marketing and advertising functions and subject to relevant confidentiality provisions
- To third parties we engage to analyse our business practices and operations and improve our Products and Services
- Professional advisers and agents, in their capacity as service providers bound by confidentiality provisions
- To our payment systems' operators (eg for merchants receiving card payments)
- To prospective Sellers or Purchasers of business assets in the course of selling or buying any business or assets
- To specific third parties authorised by you to receive information held by us
- To prevent personal injury or death to any person
- To our sponsors or promoters of any competition that we conduct in connection with our services
- To other persons, including government agencies, regulatory bodies and law enforcement agencies, or as required, authorised or permitted by law
In exceptional circumstances SweetsByBecca may be required to disclose personal information, such as when there are grounds to believe that the disclosure is necessary to prevent a threat to life or health, or for law enforcement purposes.
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Sweets By Becca is committed to complying with the Privacy Act and the Information Privacy principles. We may disclose your personal information in some or all of the following ways:
- To third party suppliers and service providers we engage to help us conduct our business including marketing and advertising functions and subject to relevant confidentiality provisions
- To third parties we engage to analyse our business practices and operations and improve our Products and Services
- Professional advisers and agents, in their capacity as service providers bound by confidentiality provisions
- To our payment systems' operators (eg for merchants receiving card payments)
- To prospective Sellers or Purchasers of business assets in the course of selling or buying any business or assets
- To specific third parties authorised by you to receive information held by us
- To prevent personal injury or death to any person
- To our sponsors or promoters of any competition that we conduct in connection with our services
- To other persons, including government agencies, regulatory bodies and law enforcement agencies, or as required, authorised or permitted by law
In exceptional circumstances SweetsByBecca may be required to disclose personal information, such as when there are grounds to believe that the disclosure is necessary to prevent a threat to life or health, or for law enforcement purposes.
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If you have concerns regarding the use of your personal information by SweetsByBecca, please contact us at sweetsbybeccanz@gmail.com for us to address your concern and investigate the issue.
Collection of Computer Data
When you visit Sweets By Becca, our servers will automatically record information that your browser sends whenever you visit a website.
This data may include:
- Your electronic device's IP address
- Browser type, electronic device type and device data
- Webpages you were visiting before you came to our site
- The webpages within SweetsByBecca you visit
- The time spent on our site, items and information searched for on our site, access times and dates, and other statistics.
This data may include:
- Your electronic device's IP address
- Browser type, electronic device type and device data
- Webpages you were visiting before you came to our site
- The webpages within SweetsByBecca you visit
- The time spent on our site, items and information searched for on our site, access times and dates, and other statistics.
This information is collected for analysis and evaluation in order to help us improve our site and the services and products we provide. This data will not be used in association with any other personal information.
This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics also uses “Cookies”, text files that are saved on the hard drive of your computer and enable the analysis of website use through you. The information gathered by the cookie about the use of this website will generally be transmitted to Google servers in the US and saved there. As licensed by the owners of this website, Google will use this information in order to analyze your use of this website, in order to compile reports regarding the website activity, and in order to render further services associated with website activity and internet usage to the owner of this website. The IP address of your browser as detected by Google Analytics will not be conflated with other data from Google. You can choose to prevent the saving of cookie files through the relevant setting in your browser software; we would however like to inform you that you will in this case not be able to use all the functions of this website to their full extent. You can choose to prevent Google’s collection and usage of the data gathered by cookie files to provide information regarding your usage of this website (including your IP address) by downloading and installing the browser plugin. By using this website, you are consenting to the appropriation of data about you by Google in the manner and for the purposes laid out above.
This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics also uses “Cookies”, text files that are saved on the hard drive of your computer and enable the analysis of website use through you. The information gathered by the cookie about the use of this website will generally be transmitted to Google servers in the US and saved there. As licensed by the owners of this website, Google will use this information in order to analyze your use of this website, in order to compile reports regarding the website activity, and in order to render further services associated with website activity and internet usage to the owner of this website. The IP address of your browser as detected by Google Analytics will not be conflated with other data from Google. You can choose to prevent the saving of cookie files through the relevant setting in your browser software; we would however like to inform you that you will in this case not be able to use all the functions of this website to their full extent. You can choose to prevent Google’s collection and usage of the data gathered by cookie files to provide information regarding your usage of this website (including your IP address) by downloading and installing the browser plugin. By using this website, you are consenting to the appropriation of data about you by Google in the manner and for the purposes laid out above.
As you browse this website, advertising cookies will be placed on your computer so that we can understand what you are interested in. Our display advertising partner, AdRoll, then enables us to present you with retargeting advertising on other sites based on your previous interaction with this website. The techniques our partners employ do not collect personal information such as your name, email address, postal address or telephone number.
This website uses the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use advertising cookies (from DoubleClick) to associate your browser with interest and demographic categories, and serve ads based on your past visits to this website. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy. You can set preferences for how Google advertises to you. and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.
This website uses retargeting services from the social network Facebook. Facebook collects certain information via cookies to determine which web pages are visited. This data is then used to associate your browser with interest and demographic categories, and serve Facebook ads based on your past visits to this website. Please note that any information collected by Facebook via cookies is not linked to any customer's personal information collected by us.
This website uses the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use advertising cookies (from DoubleClick) to associate your browser with interest and demographic categories, and serve ads based on your past visits to this website. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy. You can set preferences for how Google advertises to you. and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.
This website uses retargeting services from the social network Facebook. Facebook collects certain information via cookies to determine which web pages are visited. This data is then used to associate your browser with interest and demographic categories, and serve Facebook ads based on your past visits to this website. Please note that any information collected by Facebook via cookies is not linked to any customer's personal information collected by us.
Complaints
If you think we have breached the Privacy Act, or you wish to make a complaint about the way we have handled your personal information, you can contact us via the Sweets By Becca website or via the contact details below. Please include your name, email address and/or telephone number and clearly describe your complaint. We will acknowledge your complaint and respond to you regarding your complaint within a reasonable period of time. If you think that we have failed to resolve the complaint satisfactorily, we will provide you with guidance about additional steps you can take.
Changes to the Privacy Policy
Sweets By Becca reserves the right to modify and change the Privacy Policy from time to time. Any changes to this policy will be published on our site.
Contact
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to sweetsbybeccanz@gmail.com